laxmistyle Fashion Private Limited (from now on referred to as “Company)”) operates and provides a website named ‘laxmistyle.com’ (“Website”) for computers, mobiles, or similar devices.
The terms “we”, “us”, and “our” refer to the Company, and “you”, and “your” refers to a registered user or a guest visitor of the Website.
When you are accessing, using, or gaining access to any information, services, or products offered by the Company as a registered user, or a guest visiting our Website, we respect your privacy and are committed to protecting it by using technology that gives you the most powerful and safe online experience. To retain your confidence and trust concerning the information we collect about you, we maintain strict confidentiality. Our data is only used to serve you better and improve your overall experience.
We commit to protecting your privacy and hence our Personal Information and Information handling practices are continually reviewed to ensure compliance with the applicable privacy laws and regulations.
INFORMATION WE COLLECT
We use a third-party server to host our Website. Our Website server automatically logs the IP address you use to access our Website as well as other information about your visits such as the pages accessed, information requested, the date and time of the request, the source of your access to our Website (for instance the website or URL (link) which referred you to our Website), and your browser version and operating system).
Our third-party hosting service provider stores server logs to ensure network and IT security so that the server and Website remain uncompromised. This includes analyzing log files to help identify and prevent unauthorized access to our network, the distribution of malicious code, denial of services attacks, and other cyberattacks, by detecting unusual or suspicious activity. Unless we are investigating suspicious or potential criminal activity, we do not make, nor do we allow our Website server provider to make any attempt to identify you from the information collected via server logs.
To use services offered on our Website, you will provide us with your name, age, contact number, email address, billing address, shipping address, etc. (“Personal Information”) and such other information which is collected from you, when you access or use the services through the Website, or interact with the Company through email, text and other modes of communications whether as a registered user or otherwise (“Information”). Personal information distinctively refers to you, such as your name, address, financial details, contact details, residence, etc. To use and access the Website, you are required to provide a valid email address at the time of registration which may be used as your user name and will represent your identity on the Website. Any Personal Information may only be retrieved by providing the correct username and password linked with your account.
The Website registration form may require you to provide us with your contact details (like your name, and e-mail address), and demographic information (like pin code, and address). We use the Personal Information and Information that you provide us for purposes such as opening your account, processing your transactions, responding to your requests, and communicating with you. Profile data is used to tailor your experience with the Website, showing you the contents that we think you might be interested in, and displaying them according to your preferences.
You hereby give your consent to receive marketing communications from us about our products and services by subscribing to our newsletters. We will send you marketing communications about our products and services. To enable us to send you newsletters or marketing communications, about offers on our products and services, we collect your email address and device OS, and country code. This information is stored with our third-party mail service provider as well as our hosting server. If you do not wish to receive newsletters or marketing communications, please click on the ‘unsubscribe’ mentioned below such communication. We will stop sending any newsletter or marketing communication. Please allow seven business days to process your request.
We collect, use and disclose only such Personal Information and Other Information that we consider necessary for: (a) efficient and safe provision of services through our Website; (b) communication and updation of account and our service related information; (c) quality customer care services; (d) taking necessary fraud and money laundering prevention measures, and compliance with the highest security standards; (e) providing information on services, updates, and promotions that we believe would be of your interest; and (f) compliance with applicable laws. We use Personal Information and other Information collected from you solely for the aforesaid purposes and we do not use, exchange or share information collected from you for any commercial or financial benefit to us. We use Personal Information and other Information along with a stream of algorithms for tailoring and customizing content or design of the Website for your interests/ needs/ requirements. We collect and store your search details on the Website, including your search history, the usage of the Website and its features, and the time for which you have used the Website.
When you add stitchable products to the cart, we collect measurement data which may be either body measurements, or garment measurements, which we store on our servers for a better user experience next time when the same customer visits our Website. You agree and confirm that we can share your such measurements with tailors/designers who may be our third-party service provider to customize your garments. Further, we share your Information such as your billing address and shipping address with our different departments such as the logistics department and third-party service providers such as courier companies and you agree that you have no objection to such sharing as it is essential for the provision of services.
You are under no obligation to provide any Personal Information or Information requested by us and you can withhold any Personal Information or Information as you may choose, but in such a case we may not be able to provide you with all the services as this will depend on the kind of information withheld. To the extent possible, we provide you with the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature of our Website and may opt-out at any time by accessing our online unsubscribe form. Please allow seven (7) business days to process your request.
MANNER IN WHICH WE COLLECT INFORMATION
On our Website, you may be asked to provide Personal Information about yourself. We will collect Personal Information only when you voluntarily provide it. Be assured that the Personal Information you provide remains strictly confidential and will be used or disclosed only for the purposes for which it was collected and will not be used or disclosed for any other reason unless you have given us consent to do so. We collect Personal Information when you register yourself with us to use the Website and/or place an order and/ or avail of our services or communicate with us. We also receive and store certain types of Information whenever you interact with us. For example, like many websites, we use “cookies,” and we obtain certain types of Information when your web browser accesses our services. We may also receive/store Information about your location and your electronic/mobile device, including a unique identifier for your device. We may use this information for internal analysis and provide you with location-based services, such as advertising, search results, and other personalized content. To avail of our location enabled services, we rely on IP address-based lookup which does not provide the exact location but only contains the country code, state code, and zip code. This information is recorded to customize the Website with location-based information.
We may collect Information about you from other sources also, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily. We will only retain Personal Information and such other Information as long as necessary for the fulfillment of such purposes and to meet legal requirements and compliances.
We believe that by collecting your Personal Information Information, we will be able to provide you with a personalized service experience and assist our team in efficiently reaching you. Access to Personal Information and Other Information is restricted to our employees who need to know such information in connection with our Services and are bound by confidentiality obligations.
It will be presumed that payment is made out of your bank account/credit card/debit card through the payment gateway and not from a third-party account and once the payment is made, we shall not be liable to refund the payment made by you, for any reason whatsoever. Payment and other terms of the payment gateway shall be read and understood by you, before commencing any transaction with us. Please note the moment you opt for the payment gateway services you will be transferred to the application/website of the payment gateway service provider and we will not be liable for any activities/ transactions entered between you and the payment gateway service provider.
When you interact with our Website, cookies may collect information such as IP address, preferences, browsed products, cart identification, country code, etc., which helps us in improving the user experience. If you refuse to accept cookies, you may not be able to use our Website. We use third-party cookies and your Personal Information is dealt with by their privacy policies. By using the Website, you are authorizing us to gather, parse, and retain data related to the provision of our Service.
GUIDELINES FOR CHILDREN
Our Website is directed to be used by adults (above 18 years of age) only. If you are not an adult, while you may look at our Website you should not make a purchase, register, or submit Personal Information to us. We or our associates /affiliates do not knowingly collect information from minors. The Website:
- DOES NOT collect information from children without prior parental/guardian consent or parental/guardian notification, which will include an opportunity for the parents to prevent the use of the information and participation in the activity. Without prior parental consent, online information will only be used to respond directly to the child’s request and will not be used for other purposes without prior parental consent; and
- DOES NOT collect personally identifiable offline contact information without prior parental consent; and
- DOES NOT distribute to third parties any personally identifiable information without prior parental consent; and
- DOES NOT give the ability to publicly post or otherwise distribute personally identifiable contact information without prior parental consent; and
- DOES NOT entice by the prospect of a special game, prize, or other activity, to divulge more information than is needed to avail of our services.
MERGER, SALE, OR OTHER ASSET TRANSFERS
If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of our assets, or transition of services to another provider, you consent that your Personal Information and Information may be sold or transferred as part of such a transaction as permitted by law and/or contract. We cannot control how such entities may use or disclose your Personal Information and Information. We may also disclose your Personal Information with your permission.
We are committed to protecting your Personal Information and other Information that you provide or we may collect from time to time. However, we do not promise and affirm that your Personal Information and other Information will always remain safe. As a user, you understand and agree that you assume all responsibility and risk for your use of the Website, the internet, and the information or documents you post (such as testimonials) or access through the Website and for your conduct on and off the Website.
GOVERNING LAW AND DISPUTE RESOLUTION
GETTING ANSWERS TO YOUR CONCERNS
For any further queries and complaints related to privacy under applicable laws and regulations, you could reach us by writing at:
Contact Email Address: firstname.lastname@example.org
In accordance with Information Technology Act, 2000 and Rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Grievance/ Nodal Officer:
Name: Mr. Gangani
(Monday to Saturday, 10 AM – 7 PM IST)